modify the "display name" that appears in "Welcome, USERDISPLAYNAME" are in webshell.
When logging in to webshell, the user is greeted with the "Welcome, USERDISPLAYNAME". This field can not be edited within CRM from the front end, only by executing a script to set the display name.
When we set up the Org Unit, we set a a description for that account. When we create the app user from that org unit, we link to a constituent. Neither of these are used as the display name, which is a field that inherits data while not allowing it to be edited.
It would be ideal to either allow the display name to be pulled from a name format of the linked constituent. If not possible, allow those with access to security to be able to edit the display name for the user.