Add support for Office 365 to CRM

CRM 3.0 currently supports Microsoft Office 2007, 2010 and 2013. It would be great if we could get Office 365 added to this list.
  • Guest
  • Jun 29 2015
  • Already exists
Organization Name (Please enter full organization name)
Reported Version
  • Mar 21, 2019

    Admin Response

    Microsoft Office 365 is supported as of version 4.0, Service Pack 9.

    The support of Office 365 does not allow for mail merges and OData to be performed through the web. To perform mail merges and use OData functionality, please access the desktop version of Microsoft Office.

    https://kb.blackbaud.com/articles/Article/99494

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  • Lori Thompson commented
    November 16, 2015 18:24

    We need this to be able to integrate BBCRM with our Outlook tasks.  Thanks!

  • Vernice Beal-Kendricks commented
    November 18, 2015 20:00

    We want it!

  • Dylan Moses commented
    March 16, 2016 12:45

    This would be great

  • Guest commented
    May 11, 2016 07:50

    Outlook integration has become an essential requirement for relationship management and is a standard feature of CRMs these days. Our email infrastructure is an Exchange/O365 hybrid and without O365 support we are not able to integrate CRM with Outlook.

    Thanks for your consideration.

  • Lottie Smith commented
    21 Mar 09:54

    We are using version 4.0, Service Pack 14 but this isn't compatible with Office 365 server integration. Please confirm?