When the recognition program process runs, it assigns constituents to appropriate levels of recognition programs. However, if a gift is entered incorrectly, (5000 instead of 50.00), it may put constituents into the wrong level. Even when the gift is corrected (and the recognition credit values are reset), the constituent remains in the wrong level and there is no way to manually edit.
Organization Name (Please enter full organization name) | American Heart Association |
Reported Version | 4.0 |
Recognition History cam be manually updated from the Recognition History section on the Constituent Recognition Page.