Please enable the links in an exported report to link back to CRM rather than to Blackbaud.com as it does currently. Blackbaud Case 12089159

Please enable the links in an exported report to link back to CRM rather than to Blackbaud.com as it does currently. Blackbaud Case 12089159. This is Chris with the Blackbaud Enterprise CRM Support team. I'm writing in reference to case 12089159 - BBEC: Report URLs showing blackbaud.com instead of UCSD url. I've been doing some additional review of this scenario on our side John and I think I found some relevant information. This appears to be something specifically built into a stored procedure that explicitly puts this blackbaud.com into the URL. This is discussed a bit on our SDK forums, linked below, where they show developers how to update this information in the stored procedure itself. That said I'm not sure if this functionality is meant to extend outside of CRM itself and whether it's solely for the purpose of browsing to the record directly from the report in CRM. SDK forum post: How to create a hyperlink in a report to point to CRM records http://www.bbdevnetwork.com/qa/2528/how-to-create-a-hyperlink-in-a-report-to-point-to-crm-records
  • Guest
  • Jun 29 2015
  • Attach files
  • +6