Provide an option to send interactions/steps from CRM to Outlook with a status of 'busy'

If a person has scheduled a meeting or call in CRM (interaction/step), it would be nice if we had the option to pull this over to Outlook with a status of 'busy'. Right now they all come over as 'free' and need to be manually updated.

  • Guest
  • Apr 11 2017
Blackbaud CRM / Interactions
Organization Name (Please enter full organization name) The Nature Conservancy
Reported Version 4.0
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