GDPR Add "all channels" and "End Date" options

"Regarding GDPR functionality in BBCRM  4.0 SP 15:  1) There is no selection for All Channels and 2) Can't edit the solicit code once applied to a person (can't end date it!) . Are we missing a configuration or is working as designed? Are there plans to add this functionality in the future?"

  • Guest
  • May 25 2018
  • Will not implement
Blackbaud CRM / Marketing and Communications
Organization Name (Please enter full organization name) Habitat for Humanity International
Reported Version 4.0
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  • Admin
    Nicola Cameron commented
    May 20, 2020 10:38

    This is working as Designed, End dates are triggered by new instance of Opt-in or Opt-out Solicit code. E.g. If a constituent has an instance that has changed from Opt-out to Opt-in, the addition of the Opt-in will set the End date for the Opt-out automatically.

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