Recent SP updates to BBIS has enabled the ability to add personalisation to the subject line in new templates.
Many customers also utilise the email send function from Marketing effort packages and require the personalisation feature to also be available in emails sent in this way.
Key constituent information such as salutation/first name/nickname/etc should be made available fields in the subject line of emails sent from Marketing efforts as they are in the email body.
Organization Name (Please enter full organization name) | Blackbaud |
Reported Version | 4.0 |
This is a MUST for marketing and if in BBIS, it should also be available for Marketing efforts and Event emails from CRM