R68 - Do not allow clearing of results from a submitted claim

It is possible to clear results from a claim after submission to HMRC - this means that there is a possibility of claiming the same revenue twice. The ability to clear a successful claim should not be available.

  • Maureen Johnston
  • Jan 18 2024
  • Will not implement
Organization Name (Please enter full organization name) ShelterBox
Reported Version 4.0
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    • Admin
      Nicola Cameron commented
      January 19, 2024 10:33

      The following KB indicates best practise from the R68 process - https://kb.blackbaud.com/knowledgebase/articles/Article/191337. We strongly advise updating the Revenue records via the R68 process as soon as the HRMC submission is completed.