Add the payment option of Apple Pay as first class method not as credit card

It would be helpful if the payment method of Apple Pay was added to CRM to allow reporting on Apple Pay donations.

  • crmSupportRequests
  • Aug 31 2023
  • Reviewed: Voting Open
Blackbaud CRM
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    • Johanna Rosenthal commented
      November 29, 2023 02:08

      Yes please! This would be very helpful for analysis of giving trends.

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    • Admin
      Nicola Cameron commented
      November 28, 2023 09:52

      Thank-you for the clarification Rebecca. I have updated the Idea to "Reveiewed: Voting Open".

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    • Rebecca Gardiner commented
      November 27, 2023 21:42

      Thanks Nicola, I believe this request is more around the tracking of the donations in CRM than the ability to make the donations in BBIS. Currently when a donation from a wallet comes through it shows as a regular credit card donation. There is no clear way of tracking or differentiating these donations in CRM.

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    • Admin
      Nicola Cameron commented
      November 27, 2023 09:27

      Apple Pay is availableas a Payment Method for one-off donations made via BBIS. Please refer to KB articles https://kb.blackbaud.com/knowledgebase/articles/Article/195240 and https://kb.blackbaud.com/knowledgebase/articles/Article/195783

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