Google Calendar Integration
CRM Currently Features Microsoft Exchange Integration. Many non-profits are increasingly using Google services for email and calendar, in place of exchange - especially as Google offers their business services free to non-profits. I suggest Blackbaud replicate the Exchange integration features for Google Services integration. Most of all, we'd like the ability to integrate with Google calendar for events and interactions.
This is a great suggestion. Though we easily dismiss this as a priority because "we have a workaround", the value of integration "to make my life easier and seamless" cannot be understated. It is amazing how much can be forgiven in other areas of a product when a convenience/ease of usability issue is addressed!