Integrate Braintree payment services into CRM

Venmo and Paypal are standard payment options that our constituents are looking to use. It would be extremely helpful if Blackbaud could integrate these services into BBMS and ultimately back into CRM batches.

  • Mark Carney
  • Sep 24 2020
  • Shipped
Organization Name (Please enter full organization name) Brown University
Reported Version 4.0
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  • Admin
    Nicola Cameron commented
    July 25, 2023 09:29

    Support for PayPal and Venmo as Payment Methods will be available in Blackbaud CRM with the release of Service Pack 35 and for the following Revenue and Application types:

    Donation, Pledge Payment, Recurring Gift Payment, Event registrations, Membership Dues, Grant Award, Matching Gift Claim, Auction Purchase, Donor Challenge Claim and Other

    PayPal and Venmo are not available as Payment Method types for Treasury Office Deposits or Miscellaneous Payments.

    These Payment Methods are available in one-off Payment Forms, Enhanced Revenue, Membership Dues and Revenue update batch types.

    General Ledger mappings have been updated to permit posting for revenue of the above types using PayPal and Venmo as Payment Methods.

    Note: PayPal/Venmo transactional processing will be undertaken via the Vendor portals and not within Blackbaud CRM.

  • Admin
    Pat Conley commented
    June 14, 2022 19:17

    The Blackbaud CRM product management team is actively evaluating approaches for supporting Paypal/Venmo payment methods. This evaluation period will extend through the end of July.

    We understand the significant value and importance of this capability to your constituents. When we complete our evaluation, we will provide further updates around timing and when you can expect this feature to be released. We will announce these plans by early August. If you are interested in participating in discovery with us at that time, please reach out to pat.conley@blackbaud.com or daisy.alarcon@blackbaud.com.

  • Daniel Wood commented
    June 09, 2022 17:54

    Any updates?

  • Admin
    Nicola Cameron commented
    November 13, 2020 09:14

    We have not yet identified a release date for this functionality. Be assured that we will update the wider community when this work is anticipated for release inclusion.

  • Tony Forrest commented
    October 26, 2020 20:31

    Do you have a timeline for the release of this functionality?