No validation in place to ensure that the credit card has been processed through BBMS before committing the batch

Add Validation in place to ensure that the credit card has been processed through BBMS before committing the batch. Since there is currently no requirement to have BBMS along with CRM there was no justification in requiring validation for this. Implementation of this validation in a later build of CRM?
  • Guest
  • Jun 29 2015
  • Already exists
Blackbaud CRM / Gift Processing / Payments
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    Pat Conley commented
    August 27, 2021 18:52

    We believe this idea was addressed with the following change that was released in V4.0. If you disagree, please provide more details and we will be happy to re-open this idea for further votes.


    Batch Lockdown for Credit Card Processing: When you run a Credit card processing process, we now lock the batch while the cards are being processed so that a user cannot change information about a transaction that has already been sent to the Blackbaud Payment Service. After the cards are processed, the batch is unlocked. Previously, the batch was not locked and payment information could be changed while the cards were processed which could cause a mismatch between the transaction information in CRM and in the Blackbaud Payment Service.

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