Managed Correspondence:Merge Label file showing merge fields placeholders instead of blank text

When running managed correspondence process the merge label file is showing merge field placeholders instead of blank text when downloaded.As a workaround we have to delete the merge fields placeholders that should be blank to not waste labels.

Example: We will have 5 records processed and then the downloaded file will show 5 addresses and name. The remainder of the page that should be blank will be filled with merge field placeholders.

There should be a resolution for this so we do not have to waste a step to delete the unwanted fields.
  • Guest
  • Nov 9 2015
  • Attach files
  • +3