Add PayPal as a standard payment method for BBIS forms

Many supporters wish to pay by PayPal.  We have it with our current web forms and are moving to BBCRM/BBIS next year.  Please add it as a standard payment method in BBIS and BBCRM (not as a pledge etc. available only via an expensive customisation).

  • Guest
  • Nov 17 2015
  • Reviewed: Voting Open
BBIS / BBIS
  • Attach files
  • Shannon Lee-Rutherford commented
    February 04, 2016 01:48

    Last year, we converted from Network for Good, which allowed for contributions via PayPal. We were receiving $50,000+ a year via PayPal. Many donors are very upset they can not contribute via PayPal - some were returning and were frustrated that they could no longer use PayPal, others were new and could not believe we did not have the PayPal option. It is considered standard.

    Inquiries through our Blackbaud consultants indicate it is not currently being considered. I hope Blackbaud will change their minds and put this in a future release (soon!).

  • Admin
    Samantha McGuin commented
    February 29, 2016 21:46

    Thank you for your feedback and the idea!  While this is not currently planned, we encourage users to +1 this idea for future consideration.

  • Guest commented
    February 29, 2016 22:35

    I and many of our donors remain astounded that such an industry standard method of payment is not supported.  Please fix it Blackbaud.

  • Guest commented
    December 08, 2016 14:50

    I'm going to add my vote for this although personally we've never accepted paypal payments.

    I do wish they'd offer integrated support for PayPal / Payflow Pro as a merchant services provider, that's what our alumni association uses and they have a massive number of recurring payments that make it impractical to switch to another payment gateway.

  • Maq Said commented
    December 11, 2016 03:13

    Please add it as a standard payment method in BBIS and BBCRM (not as a pledge etc. available only via an expensive customisation).

  • Sue Roselius commented
    December 12, 2016 22:46

    I vote to encourage Blackbaud to offer PayPal as an option for BBIS.

  • Kathy McPhee commented
    December 12, 2016 22:53

    I vote to encourage Blackbaud to offer PayPal as an option for BBIS. Many of our donors have expressed their frustration they are unable to contribute via PayPal. Please, please offer PayPal as an option for BBIS.

  • Guest commented
    July 27, 2017 12:53

    PayPal is accepted on pretty much every major website, so we feel extremely behind the times to not have it.

  • Mike Metcalf commented
    August 31, 2017 14:44

    With the hurricane Harvey disaster we're really getting a lot of pressure to make donation via PayPal available.

  • Guest commented
    November 27, 2017 18:44

    Similar to comments from other clients, we've received inquiries from donors who are accustomed to having this option at checkout.  We appear to be behind the times in not offering PayPal.

  • Rudy Blank commented
    18 Jan 18:45

    Please, please make this available as an out-of-the-box option! Especially with the new checkout forms for which your are already planning to incorporate various wallet solutions.  We get asked about PayPal because it is such a widely used payment method.  We are investigating a customization, however it wouldn't allow us to use the new forms you are creating :-(   Beautiful streamlined checkout plus a PayPal option...that would be a huge win!