link a vendor record in Comms and Marketing to a constituent record

Vendor records should be linked to a constituent record in CRM so when an address and other details are updated in CRM they are reflected in the vendors area in communications and marketing.

  • Stephen Mally
  • Feb 23 2016
  • Will not implement
Blackbaud CRM / Constituents
Organization Name (Please enter full organization name) Bush Heritage Australia
Reported Version 4.0
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  • Stephen Mally commented
    February 23, 2016 05:29

    When you add a vendor, you cannot search to see if the vendor exists. CRM adds the vendor as a constituent, which potentially creates a duplicate record and requires the user to have to deduplicate. We believe this is not intuitive functionality in its current state.

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