Right now, if we run the Create Exchange Calendar Items, all pending interactions are sent from CRM, even if they do not make sense as calendar items. For example, I want things like meetings and calls to go over, but not other interactions I have entered as tickles or process steps. Need to be able to further filter/limit the interactions/steps that are pulled in for exchange -- maybe by contact method (table interaction type). This makes the feature potentially unusable for us as too much junk information will wind up on the outlook calendar.
| Organization Name (Please enter full organization name) | The Nature Conservancy |
| Reported Version | 4.0 |