Please update the CRM email editor so it does not break HTML email code
In BBCRM, the email editor in Marketing and communications > Email marketing currently breaks email code as described below.
Please update the editor's config so BBCRM can be used to send mobile responsive emails that work across email clients.
I have attached two example email HTML files to demonstrate the issues:
- html-test-email.html is an example of an email that is designed to be mobile responsive and to work in the broadest range possible of email clients.
- html-email-test_broken-by-bbcrm.html is what you get after you have pasted html-test-email.html into the BBCRM editor (I've reindented the code to make it easier to compare the two files.)
The issues:
1: The DOCTYPE, HTML tag, HEAD tag are stripped out, and when the email is sent get replaced with a minimalist <HTML><BODY>.
2. META definitions in the HEAD are deleted.
3: A STYLE definition block put into the HEAD ends up in the BODY.
4. Font links in the HEAD are deleted and replaced by an empty paragraph.
So this:
<!--[if !mso]><!-->
<link href="https://fonts.googleapis.com/css?family=Source+Sans+Pro: 200,300,400,600,700,900" rel="stylesheet" />
<link href="https://fonts.googleapis.com/css?family=Merriweather: 300,400,700,900" rel="stylesheet" />
<!--<![endif]-->
Gets turned into this:
<!--[if !mso]><!-->
<p> </p>
<!--<![endif]-->
5. BACKGROUND parameters in table cells get deleted.
6. The following code, which is needed to make images scale correctly in MS Outlook gets broken.
This:
<!--[if gte mso 9]><xml>
<o: OfficeDocumentSettings>
<o: AllowPNG/>
<o: PixelsPerInch>96</o: PixelsPerInch>
</o: OfficeDocumentSettings>
</xml><![endif]-->
Gets turned into this:
<!--[if gte mso 9]><xml>
96
</xml><![endif]-->
-
Craig Allen
- Jul 19 2018
- Reviewed: Voting Open
| Organization Name (Please enter full organization name) | Bush Heritage Australia |
| Reported Version | 4.0 |
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