Resolve problem caused by Last Name being a required field in the Constituent Update Batch
I would like to see a modification to the Constituent Update Batch:
Currently, if you want to import data from an external source system and update records in BCRM you have to provide the BCRM ID or an Alt Lookup ID and the Last Name. This creates a problem for customers who do not hold the last name in the external source system. If a blank field in the source file is mapped to to the CRM Last Name field, the Last Name in CRM is replaced with blank values.
- Make Last Name an optional, not a required, field.
- Introduce a configuration option for this required field that allows the user to specify do not overwrite an existing value in CRM with a blank value in a batch file.