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Vote
Ensure the KPI’s used to measure the success of an email marketing effort, incorporates the totals from BBIS in the calculations
BBECRM/BBIS: The KPI’s in CRM that are associated with an email marketing effort do not reflect the information in BBIS. For example, if CRM shows that there were 1,000 emails sent but only 900 were processed via BBIS due to additional filters or ...
Created 29 Jun 13:22 by Guest
Blackbaud CRM / BBIS / DM / Email Marketing
0
Reviewed: Voting Open
24
Vote
Add lookup ID to the Marketing Exclusion Report
The current Marketing Exclusions report does not contain the Constituent Lookup ID in this report. It does contain the GUID of the Constituent which isn't easily searchable. Including the Constituent Lookup ID would allow faster review of this rep...
Created 10 Jul 19:50 by Cassidy Eaton
Blackbaud CRM / Marketing and Communications
0
Reviewed: Voting Open
16
Vote
Handle url encoded links better in emails
When a link that has been url encoded is used in an email, adjust your processes so that either: -the user is directed to the correct url -prevents the user from saving an email that contains a url encoded link and gives a message to user on how...
Created 11 Jun 12:23 by Greg Harmelink
Blackbaud CRM / Email Marketing
0
Reviewed: Voting Open
24
Vote
Add the ability to update Do Not Call Reason in update batch
Currently the system allows you to update the Do not Call through the update batch but does not allow for a reason. Reason is needed for Do Not Call List or Constituent request.
Created 29 Jun 13:20 by Guest
Blackbaud CRM / Email Marketing
4
Reviewed: Voting Open
23
Vote
allow the ability to assign letters to soft credit recognition recipients only
added this for EarthJustice since they requested this functionality
Created 29 Jun 13:22 by Guest
Blackbaud CRM / Marketing and Communications
2
Reviewed: Voting Open
3
Vote
Add multiple domain support for image paths in Direct Marketing email packages.
Currently, the Direct Marketing Email editor will set the URL path of inserted images to the primary site's url. For organizations that have multiple domains, inserting an image from a non-primary site results in broken images in the final email s...
Created 24 Feb 19:05 by Scott Dunbar
Blackbaud CRM / Email Marketing
0
Reviewed: Voting Open
22
Vote
BBDM Unable to Reschedule or Cancel Sent Emails
Once an email has been scheduled, it is not possible to change or cancel it in instances where it becomes necessary to do so.
Created 29 Jun 13:22 by Guest
Blackbaud CRM / Email Marketing
0
Reviewed: Voting Open
9
Vote
Add Channel to Acknowledgment Process
We would like the ability to define the channel for an acknowledgment process. Our letters use Export Definitions rather than Output formats, so we are unable to identify the channel. We are now doing more acknowledgments via email rather than mai...
Created 06 Aug 21:20 by Guest
Blackbaud CRM / Marketing and Communications
0
Reviewed: Voting Open
21
Vote
Import Appeals
It would be great we can would import appeals (appeal name, description, appeal category, report code, start date, end date, appeal goal)
Created 29 Jun 13:22 by Guest
Blackbaud CRM / Import / Marketing and Communications
0
Reviewed: Voting Open
21
Vote
BBDM Email Merge Field Dropdown/Pop-Up
Changes have been made to the Merge Field dropdown/pop-up. This change manifests the following problems: a) Multiple merge fields can no longer be highlighted and then dragged and dropped into the email editor. b) Export Definition nodes are not...
Created 29 Jun 13:22 by Guest
Blackbaud CRM / Email Marketing
0
Reviewed: Voting Open
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