Add the ability to update Do Not Call Reason in update batch

Currently the system allows you to update the Do not Call through the update batch but does not allow for a reason. Reason is needed for Do Not Call List or Constituent request.
  • Guest
  • Jun 29 2015
  • Reviewed: Voting Open
Blackbaud CRM / Email Marketing
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  • Julie Stone commented
    August 02, 2017 16:10

    We use this field to track the reason out call center software coded a phone number invalid.  We get phone updates from them in bulk, and the fact we can't get to this field makes it almost impossible to streamline the updates.

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  • Tony Graddon commented
    October 24, 2016 02:52

    Bug in my previous comment.

    Why is this field missing from the Phones collection in the Constituent Update batch?

    This is certainly a BUG and it spoils the functionality for constituent import.

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  • Tony Graddon commented
    October 24, 2016 02:49

    Why is this field missing from the Address collection in the Constituent Update batch?

    This is certainly a BUG and it spoils the functionality for constituent import.

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  • Stephanie Boyce commented
    September 09, 2016 14:13

    We need this option at Brown. This would make things much better for us and our data even cleaner. PLEASE add this!

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