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Make the 90 minute timeout for BB ID configurable
We've been used to the 15 minute inactivity timeout for BBCRM, and whilst it can be annoying, we were surprised to find, on moving to BB ID, a 90 minute timeout, and that it can't be changed at the moment. It'd be ideal if we could specify a diffe...2 Reviewed: Voting Open
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Create a global change to change designations on recurring gifts
We have 15k recurring gift payment records that you need to change the designation for, however, each of them are not all of the payment records for their respective recurring gift, so as a possible example, for Recurring Gift A, you are looking t...0 Reviewed: Voting Open
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Add last viewed date for audit table reports
Audit tables take up a significant size and can be purged using the global change. To help manage this I would like to see filters added to the audit table query which relate to their reports. Last accessed by/date info would indicate the frequenc...0 Reviewed: Voting Open
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Ability to rename an attribute once it is in use
Oxford would like to rename the attribute 'Matriculation Year (Use)' to 'Matriculation Year'. Due to the fact that the attribute is currently in use we appear to be unable to change its value.5 Reviewed: Voting Open
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The import process should support a pre-process form so Design Mode actions can be created
My organization would like to create actions in design mode to open, edit, and run Import Processes from around the Blackbaud CRM environment. However, actions created in Page Designer to call the Import Process Wizard Edit form do not work becaus...0 Reviewed: Voting Open
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Provide ability to terminate user processes
Our BBCRM is hosted by Blackbaud. Whenever a user has a runaway process our Helpdesk contacts Blackbaud Support, who then contacts Hosting to kill the process. Within BBCRM, the client with Sys Admin access or with proper security access should be...4 Reviewed: Voting Open
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Move up Batch Validation
It would be great to modify the Edit > Validate Batch function to check for all validation errors instead of waiting for the commit function. Currently, the batch goes through the full workflow, commit, and a exception batch is created in the e...2 Reviewed: Voting Open
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Surface alerts in gift batches
If a constituent is matched to an existing record in a gift batch allow for constituent alerts to be indicated or surfaced while gifts are being processed. Would be useful for high profile constituents and other constituents who need special handl...1 Reviewed: Voting Open
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More Global Change options
When starting or ending constituencies in global changes, we need an option to base the start or end date based on the date the change is run. Ideally, these changes will be scheduled, but without the ability to dynamically set constituency start ...0 Reviewed: Voting Open
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Provide visibility within BBCRM of system performance metrics
We often experience periods of slowness in various parts of the system. It would be really useful to be able to look at a page in BBCRM, or a page on the BB web site, specific to our instance, which would tell us how the system is performing. That...