Credit Card Authorisation in the batch - Allow individual rows in a batch to be authorised as needed, not in a process
We currently know that 2 people cannot run the Credit Card authorisation process at the same time. This is an issue for people in our Call Centre taking donations over the phone - who want to authorise the credit card on the spot and provide immediate feedback to the donor of the outcome of their donation.
We have been advised to process all donations in a batch - so to allow the call centre to provide good customer service - we would like to add a feature to authorise a credit card one at a time from within the batch - without having to exit and go top the EFT process and then wait for it to be not in use.