Our organisation is running a Marketing Effort to ask Constituents with Recurring Gifts to increase their commitment amounts. This is being managed with an external vendor, and has been going quite well. We have over 500 reponses back, and now need to update the rceurring gifts in CRM with this new information.
Ideally - we would be able to update the recurring gifts in a revenue update batch, but we are unable to import into this batch type. We thought it would be efficient to input the changes into a generated revenue update batch (based off a selection of constituents we know have agreed to increase their amount).
Please note that this functionality has been developed by Blackbaud Pacific as plug-in. Please contact kc.fonzi@blackbaud.com.au for additional information.
This is not only required for the amount, but also for payment details, changes of schedule etc. We send all our data to external telemarketers to ask for upgrades, reactivations, retention (after payment failures) etc. and need to import the returned data.
The list of fields available for updating on recurring gifts in Bulk Import:
https://docs.blackbaud.com/bulk-import-reference-docs/entities/Revenue/RecurringGift
Can you point me to any documentation regarding bulk import for recurring gift changes?
Please note that this functionality has been developed by Blackbaud Pacific as plug-in. Please contact kc.fonzi@blackbaud.com.au for additional information.
This is not only required for the amount, but also for payment details, changes of schedule etc. We send all our data to external telemarketers to ask for upgrades, reactivations, retention (after payment failures) etc. and need to import the returned data.