Recognition credits are not adjusted when performing a global pledge write-off
When a pledge is written off via globel pledge write off functionality, the recognition credit does not get reset accordingly. This seriously affects reports, as most of fundraising activity reports are generated based on recognition credits. We have to manually write off each and every one of the outstanding pledges in order to reset the recognition credit to the correct amount. Furthermore, pledge write-off batches cannot be imported so everything has to be done by hand if one wants to get the recognition amounts correct.
Feb 4, 2019