Allow organizations to style the Omnibar

Currently, there is not a method to customize the Omnibar as there is the Blackbaud ID landing page. Organizations would like to be able to upload their logos as well as have control over other styling elements to align with internal branding.

  • Scott Dunbar
  • Feb 20 2024
  • Reviewed: Voting Open
Organization Name (Please enter full organization name) Providence St. Joseph Health
Reported Version 4.0
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  • Daniel Napolitano commented
    12 Nov, 2025 05:23pm

    Also to add - we need the ability to remove buttons or options from the Omnibar. Most pressing is to remove 'Run As' from the Omnibar. As it stands, we are hamstrung with our ability to track use of this feature and Blackbaud CRM does not provide any functionality to track use of it. It also deepens the problem by tracking all impersonated activity as coming from the impersonated user. Given that Blackbaud is not addressing this security and compliance loophole in tracking user impersonation, we need to build our own custom method to log use of this feature, but having the feature in the Omnibar means we can't from within the CRM product.

  • Jonathan George commented
    1 Apr, 2024 05:31pm

    The ability to add some limited CSS/HTML would be fantastic as well (thinking adding Intercomm so faculty/parents/students can reach out tech team easier).

  • Daniel Napolitano commented
    20 Feb, 2024 06:44pm

    In addition, for our needs we would need the to customize the Omnibar as from shown within an implementation - for example, the logo and color scheme we use for CRM would be different than that used in FENXT.

  • Daniel Napolitano commented
    20 Feb, 2024 06:40pm

    Seeking the ability to style Omnibar color, logo and application name within the burger menu (we refer to CRM by a different name) as well as the ability to suppress certain buttons within the CRM Omnibar - such as calendar.