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Customer access to application security logging
At this time, Blackbaud does not provide customers with direct access to application security logs, customer-accessible SIEM integrations, syslog feeds, real-time security event streams, or customer-configurable authentication monitoring and alert... -
Provide ability to terminate user processes
Our BBCRM is hosted by Blackbaud. Whenever a user has a runaway process our Helpdesk contacts Blackbaud Support, who then contacts Hosting to kill the process. Within BBCRM, the client with Sys Admin access or with proper security access should be...Reviewed: Voting Open
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Provide ability to change a user email address when using on-prem. Entra SSO for BBID authentication
We use MS Entra for our SSO for BBID logins and currently there is no ability to change the email address in BBID or CRM for users when they change names (e.g. when they get married). The only options currently are to re-create their BBID and BBCR... -
add site security to the listbuilder save and open functionality
add site security to the listbuilder save and open functionalityReviewed: Voting Open
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I suggest that you add Logon Hours permissions, so I can comply with FLSA laws for non-exempt staff access
We legally need to restrict access to CRM to non-exempt staff outside of normal business hours, however you do not offer Logon Hours permissions per user/group.Reviewed: Voting Open
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Fix Business Processes so that if the user who owns them is not a System Administrator, they give an error rather than silently failing
We recently had an issue whereby various Business Processes started silently failing. They would complete, having processed 0 records, when there were actually records to process. After a lot of digging, and recreating apparently corrupted process...Reviewed: Voting Open
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Warn sysadmins to check Business Process ownership when revoking a user's system administrator permission
Please modify the 'Revoke system administrator' task (RecordOperation 'Application User: Revoke System Administrator') so that it gives a warning akin to 'Warning: If this user owns any Business Processes those processes may stop working. Check th... -
Allow searching on feature permissions
As a CRM System Admin, I would like to be able to search over feature permissions (from the Assign Feature permissions window) so I can easily find the permissions for a particular topic or area. For example, I would like to be able to search on I...Reviewed: Voting Open
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enhance the duplicate constituent report and merge preview
to also show all duplicate matching criteria, particularly birth date and email address. At the moment only address information is shown (100% match for constituents with completely different addresses). The full information will help with manual...Reviewed: Voting Open
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show Lookup IDs and Alternate Lookup IDs on the preview merge tab
ELCA has a constituent merge process that requires records be merged one way as we don't want to change ID numbers. The preview merge form does not show Lookup IDs, so it is necessay to go into each record to look at the consituent to determine so...Reviewed: Voting Open
