Currently Events parts in BBIS can only be set to event-level capacity. Please can you add functionality to set ticket-level capacity?
For most events at UCL we need to cap the number of a certain type of registrant.
We have been using COER (Custom Online Event Registration) module, a pre-existing customisation from Blackbaud, which has functionality to set the BBIS part to adhere to the ticket-level capacity (as set on CRM in the Event>Options tab), or to event-level capacity.
UCL is keen to move over to using Events 2.0 entirely, but ticket-level capacity is a big deal for our users. The only workaround we have identified so far, is to monitor ticket sales manually, and then switch off the Student/Guest tickets once the cap is reached, but this is not ideal and can be breached.
Sue watts - UCL