Add a merge field option for a receipt to the Advanced Donation Forms Acknowledgement step

This would allow the acknowledgements that are set out to have a receipt number added to them. If in the event someone needed to contact the organization afterwards, they would be able to refer to their receipt number.

  • Guest
  • Sep 9 2015
  • Reviewed: Voting Open
BBIS / Donations / BBIS
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  • Erika Layfield commented
    16 Aug, 2019 01:06pm

    Sam - I think a lot of the receipt issues around BBIS could be dealt with by allowing for the e-receipt functionality to be built into/allowed for on all donation and event registration form type. 

  • Admin
    Samantha McGuin commented
    31 Oct, 2016 06:17pm

    This is planned for 2017 - specifically, we are normalizing the ereceipting functionality across the donation-related parts (donation form, payment part 2.0 and advanced donation form) and also adding a way to access the receipt from the constituent record in CRM.

  • Erika Layfield commented
    6 Nov, 2015 03:01pm

    I agree with both of these comments.  This is very important.  The BBIS receipting functionality could use a review in order to meet current e-commerce standards.  

  • Greg Harmelink commented
    10 Sep, 2015 01:31pm

    This is very much needed. It doesn't make sense to have an e-commerce solution that doesn't provide the donor with a confirmation number of some sort.