Add a merge field option for a receipt to the Advanced Donation Forms Acknowledgement step

This would allow the acknowledgements that are set out to have a receipt number added to them. If in the event someone needed to contact the organization afterwards, they would be able to refer to their receipt number.

  • Guest
  • Sep 9 2015
  • Reviewed: Voting Open
BBIS / Donations / BBIS
  • Attach files
  • Greg Harmelink commented
    September 10, 2015 13:31

    This is very much needed. It doesn't make sense to have an e-commerce solution that doesn't provide the donor with a confirmation number of some sort.

  • Erika Layfield commented
    November 06, 2015 15:01

    I agree with both of these comments.  This is very important.  The BBIS receipting functionality could use a review in order to meet current e-commerce standards.  

  • Admin
    Samantha McGuin commented
    October 31, 2016 18:17

    This is planned for 2017 - specifically, we are normalizing the ereceipting functionality across the donation-related parts (donation form, payment part 2.0 and advanced donation form) and also adding a way to access the receipt from the constituent record in CRM.

  • Erika Layfield commented
    August 16, 2019 13:06

    Sam - I think a lot of the receipt issues around BBIS could be dealt with by allowing for the e-receipt functionality to be built into/allowed for on all donation and event registration form type.