To not include system added fields in a Reminder Letter Export

This is useful because if you have just a couple of fields mapped in your export definition and run the Reminder Process, the system will add several fields to the export, even though they were not  mapped.

  • Guest
  • Nov 23 2016
Organization Name (Please enter full organization name) The Nature Conservancy
Reported Version 4.0
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  • Gay Bitter commented
    9 Dec, 2016 03:35pm

    The reminder letter export process actually adds 16 extra fields to the start of the export file which is extra data that an internal department or vendor needs to ignore in order to process the letters. In addition, the fields that are being added contain inaccurate information which can be misleading (the data is not calculating correctly). It would be advantageous to have only the mapped fields included in the export in order to avoid errors in communications with donors.