Include Original Transaction ID in BBMS Auto Reconciliation

Include the original transaction id on a chargeback and refund (the transactionid of the transaction refunded or chargedback) in the PROCESSORTRANSACTIONSETTLEMENTIMPORTROW table which is populated by the 'BBMS Auto Reconcile' process.  This data in BBCRM will significantly help with reconciling credits.  It will help determine if a transaction that has been reversed in BBMS has in fact been reversed in BBCRM.

  • Guest
  • Nov 15 2017
  • Reviewed: Voting Open
Blackbaud CRM / Charge Processing
Organization Name (Please enter full organization name) The Nature Conservancy
Reported Version 4.0
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    Daisy Alarcon commented
    August 30, 2022 17:01

    Unfortunately, this idea is not Planned for an upcoming release. We are setting the status back to Open until we can say with absolute certainty that it will be planned and released. We sincerely appreciate your understanding in advance. Thank you.

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  • Christine Griffin commented
    March 26, 2019 19:21

    H Matti, this will be so helpful. Do you know which SP it'll be in?

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  • Matt Crawford commented
    December 11, 2017 20:11

    We've reviewed this item and are targeting it for delivery in a 2018 Service Pack

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