Add a "Do not text message" flag to constituent phone numbers
My organization would like the Add and Edit phone number forms to have an additional flag, to mark phone numbers as "Do not text message", similar to the "Do not call" checkbox.
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Guest
- Aug 20 2019
- Shipped
| Organization Name (Please enter full organization name) | Best Friends Animal Society |
| Reported Version | 4.0 |
Related ideas
This idea was delivered with Service Pack 33.
Thanks for that Phil. This update will make this a core product feature for all customers, so those that have no customization can take advantage of it.
I believe all of BB-CRM pacific customers have this. Customisation written by BB-Pacific
Hello everyone! We have some good news to share: our engineering team is currently working on this Idea item. As it is in development, we always welcome any feedback you may have in the meantime. Please feel free to reach out to me at daisy.alarcon@blackbaud.com or to Pat Conley at pat.conley@blackbaud.com. Keep your eyes on the upcoming service packs to see this Idea available to you soon!
Blackbaud Pacific created a customisation Table Extension on Phone to add the Do Not SMS flag. A new Global Change adds the extension to selected Mobile phone records.
The Phone Add/Edit form has be updated, and the Query view to show SMS status.
Suggest you contact Greg.Dellas@Blackbaud.com.au for more information.
This would be a helpful option for a global do not text. Right now we are using solicit codes to deal with people who say texting is okay but not for solicitations, etc.