Add a "Do not text message" flag to constituent phone numbers

My organization would like the Add and Edit phone number forms to have an additional flag, to mark phone numbers as "Do not text message", similar to the "Do not call" checkbox.

  • Guest
  • Aug 20 2019
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Blackbaud CRM
Organization Name (Please enter full organization name) Best Friends Animal Society
Reported Version 4.0
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  • Admin
    Daisy Alarcon commented
    February 10, 2023 19:50

    This idea was delivered with Service Pack 33.

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  • Admin
    Pat Conley commented
    December 19, 2022 20:17

    Thanks for that Phil. This update will make this a core product feature for all customers, so those that have no customization can take advantage of it.

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  • Guest commented
    December 19, 2022 05:16

    I believe all of BB-CRM pacific customers have this. Customisation written by BB-Pacific

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  • Admin
    Daisy Alarcon commented
    November 07, 2022 13:49

    Hello everyone! We have some good news to share: our engineering team is currently working on this Idea item. As it is in development, we always welcome any feedback you may have in the meantime. Please feel free to reach out to me at daisy.alarcon@blackbaud.com or to Pat Conley at pat.conley@blackbaud.com. Keep your eyes on the upcoming service packs to see this Idea available to you soon!

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  • Phil Higgs commented
    October 21, 2019 23:03

    Blackbaud Pacific created a customisation Table Extension on Phone to add the Do Not SMS flag. A new Global Change adds the extension to selected Mobile phone records.

    The Phone Add/Edit form has be updated, and the Query view to show SMS status.

    Suggest you contact Greg.Dellas@Blackbaud.com.au for more information.

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  • Stephanie Boyce commented
    September 11, 2019 15:27

    This would be a helpful option for a global do not text. Right now we are using solicit codes to deal with people who say texting is okay but not for solicitations, etc.

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