We have noticed that a particular city in Georgia, is misspelled when we validate the address in CRM. It is LaGrange, GA. The address validation software changes it to Lagrange, which is incorrect. I was told by Blackbaud that the USPS software uses all CAPS for cities and CRM manipulates the results before updating the records so they won't be in all caps. Unfortunately, that doesn't take into account city names that have capital letters in the middle of the name. We would like this modified to change the results to the proper spelling of cities like LaGrange. Thank you.
Organization Name (Please enter full organization name) | Georgia Tech Foundation |
Reported Version | 4.0 |