Running Concurrent Acknowledgement Mailings
BHF have not been able to run concurrent acknowledgement processes in BBEC. The work around for this has been for each team in fundraising to have a dedicated time slot each day to be able to run their acknowledgement letters. n RE the mail merge allowed you to run conditional merges, which Supporter Care used heavily when producing acknowledgement mailings. This allowed the team to create thank you letters for a whole batch with different letter variables within the batch.