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Add Channel to Acknowledgment Process
We would like the ability to define the channel for an acknowledgment process. Our letters use Export Definitions rather than Output formats, so we are unable to identify the channel. We are now doing more acknowledgments via email rather than mai...0 Reviewed: Voting Open
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Running Concurrent Acknowledgement Mailings
BHF have not been able to run concurrent acknowledgement processes in BBEC. The work around for this has been for each team in fundraising to have a dedicated time slot each day to be able to run their acknowledgement letters. n RE the mail merge ...0 Reviewed: Voting Open
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Add ability to reorder and delete enqueue processes
When processes are enqueued, they are processed in the order in which they were added to enqueue area. Occasionally, a higher priority process needs to "jump ahead" in the line and be processed right away. We would like the ability to re-order or ...0 Reviewed: Voting Open
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Update Address Processing Options for Organizations to Only Mail to ACTIVE Contacts
We are trying to mail to multiple contacts at an organization and have modified the Address Processing Options to do so. There is a check box on the Organization tab within Address Processing Options to "Mail to each contact found". Checking this ...1 Reviewed: Voting Open
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Develop import for Communications
An import for Communications would be really helpful. We often manipulate mail lists outside of CRM so much that the Correspondence function does not work for us.1
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We would like to be able to use an existing constituent as a seed in a Marketing Effort
We would like to be able to use an existing constituent as a seed in a Marketing Effort, and have that seed appear in multiple segments in an effort.0
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Add multiple domain support for image paths in Direct Marketing email packages.
Currently, the Direct Marketing Email editor will set the URL path of inserted images to the primary site's url. For organizations that have multiple domains, inserting an image from a non-primary site results in broken images in the final email s...0 Reviewed: Voting Open
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Query On Which Email Hyperlink Someone Has Clicked
By default the Query tool allows you to report on whether someone clicked through on any links within an email, but this is a yes/no field and does not include the name of the specific link that was clicked. It would be useful if the standard Quer...1 Will not implement
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Change label in Communications column on Communications tab
The value in the Communications column for every record on the Communication tab reads "Appeal Mailing." If Appeal Mailing is linked, it's for a Marketing Effort; if not linked, the record is from a BBIS-generated email. Ideally, the value would b...1 Reviewed: Voting Open
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Rsegmented house file
Request came through customer support to be able to re-import a Segmented House File import process using a new file. Editing the existing House File Import does not allow use to select a new file to use and re-run with.0