Allow a user input box on communication form for user to give reason for opt out

Our organization would like to give users the option to type in the reason they are opting out of our communications to help us figure out why people on longer want our communications.  

  • Guest
  • Dec 11 2019
  • Reviewed: Voting Open
  • Attach files
  • Victoria Koe commented
    10 Jun 01:58am

    Yes, to help us to fine-tune and work to deliver excellence in our service to supporters.

  • Elizabeth Churchward commented
    10 Jun 01:03am

    Definitely useful insight

  • Linda Munoz commented
    29 May 01:46am

    Yes, as it can give a deeper insight to why they have opted out. This intel is really helpful.

  • Jacquie Scott commented
    23 May 12:46am

    Such a great source of information to inform greater donor care!

  • Emma Griffiths commented
    21 May 04:17am

    This would give invaluable insights

  • Jane Edge commented
    19 May 11:19pm

    key to good supporter experience and analysis