Allow a user input box on communication form for user to give reason for opt out

Our organization would like to give users the option to type in the reason they are opting out of our communications to help us figure out why people on longer want our communications.  

  • Spencer Lassen
  • Dec 11 2019
  • Reviewed: Voting Open
BBIS / General
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  • Kristi Kolpanen commented
    18 Mar, 2021 09:44pm

    This would still be helpful to have

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  • Victoria Koe commented
    10 Jun, 2020 01:58am

    Yes, to help us to fine-tune and work to deliver excellence in our service to supporters.

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  • Guest commented
    10 Jun, 2020 01:03am

    Definitely useful insight

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  • Linda Munoz commented
    29 May, 2020 01:46am

    Yes, as it can give a deeper insight to why they have opted out. This intel is really helpful.

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  • Jacquie Scott commented
    23 May, 2020 12:46am

    Such a great source of information to inform greater donor care!

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  • Guest commented
    21 May, 2020 04:17am

    This would give invaluable insights

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  • Jane Edge commented
    19 May, 2020 11:19pm

    key to good supporter experience and analysis

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