Allow a user input box on communication form for user to give reason for opt out

Our organization would like to give users the option to type in the reason they are opting out of our communications to help us figure out why people on longer want our communications.  

  • Spencer Lassen
  • Dec 11 2019
  • Reviewed: Voting Open
BBIS / General
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  • Kristi Kolpanen commented
    March 18, 2021 21:44

    This would still be helpful to have

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  • Victoria Koe commented
    June 10, 2020 01:58

    Yes, to help us to fine-tune and work to deliver excellence in our service to supporters.

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  • Guest commented
    June 10, 2020 01:03

    Definitely useful insight

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  • Linda Munoz commented
    May 29, 2020 01:46

    Yes, as it can give a deeper insight to why they have opted out. This intel is really helpful.

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  • Jacquie Scott commented
    May 23, 2020 00:46

    Such a great source of information to inform greater donor care!

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  • Guest commented
    May 21, 2020 04:17

    This would give invaluable insights

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  • Jane Edge commented
    May 19, 2020 23:19

    key to good supporter experience and analysis

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