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Change BBIS Email Messages, Invalid Accounts, and Notifications Task View rights to include access to Email Reports
Currently in the Site Task Group, granting view rights to Email Messages, Invalid Accounts, and Notifications does not allow users to see BBIS Email Reports. A user must have create rights or full rights to Email Messages, Invalid Accounts, and No...0 Reviewed: Voting Open
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When using a communication preferences form users should have the option to review when a constituent selects to unsubscribe from a specific type of communication.
When a user selects to unsubscribe from a specific type of communication the corresponding solicit code is updated on their record in CRM. It would be helpful if our end users determine, either via query or, ideally from the BBIS message report, w...6 Reviewed: Voting Open
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Improve email/list functionality to allow for selective re-sends; e.g. send to only those who opened/didn't open email, or send to only those who haven't registered for an event, etc.
It would avoid lots of duplication (creating new queries and selections, copying email messages etc.), and generally save time0 Reviewed: Voting Open
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Treat constituents with a former email address of a certain type the same as constituents without that email address type
When users send a BBIS email message to a specific type of email address (Home, Business, etc.), if a constituent does not have that type of email address, the email message will be sent to the constituent's primary email address instead. However,... -
create access for an aggregate report for all emails sent via BBIS
Would like a way to get an aggregate report for all emails sent through BBIS for the current fiscal year. This report would give data of volume of emails sent , open rates, bounce rates, click rates, unsubscribes/opt outs, etc.2 Reviewed: Voting Open
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Improve the editor for BBIS & BBDM emails to handle HTML from external providers
I am aware that improvements to the email editor are on the BBIS road map, but I would like to check that when this happens, it is able to accept HTML that has been created by external stakeholders in other HTML editors, such as MailChimp & Do...1 Reviewed: Voting Open
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Ability to add suppression file for email
It would be nice to be able to upload a .csv file of email addresses to create a suppression list for BBIS. We would like to move over from other email systems and have people that have opt-ed out of emails but we do not have any information other...2 Reviewed: Voting Open
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Add ability to pull in Constituent merge fields (like first name, email address) in the Communication Preferences Forms
It would be great if we could pull in Constituent Merge Fields into the Communication Preferences Forms. Too often, someone (even staff) will forward an email, and either that individual or another person it is forwarded to will click on the opt-o...0 Reviewed: Voting Open
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Add options on the CMS Delete Email process to specify between deleting bulk emails and transaction emails
Some organizations may wish to retain history and reports on their bulk emails while cleaning up the history of older transactional emails which have limited reporting value. Currently the process removes all email types.0 Reviewed: Voting Open
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Update confirmation message before sending the Test Email in BBIS
Currently, when sending the test email after making the changes in BBIS, it doesn’t prompt us if we want to save our changes. It only shows a message: "You are about to send test message. To continue, click OK" and saves the changes automatically ...0 Reviewed: Voting Open