Should be able to add an end date on a primary address if it is no longer valid, even if you have no new address.

For record keeping purposes, we should be able to add an end date on a primary address when marking it "do not send mail to this address". We occasionally get returned mail with no forwarding address, so we need to mark the primary as no longer being valid. 

  • Guest
  • Apr 6 2017
  • Reviewed: Voting Open
Organization Name (Please enter full organization name) Boston Children's Hospital
Reported Version 4.0
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  • Guest commented
    July 03, 2018 12:53

    Yes, I love this idea.

     

    The system basically requires you to have a current primary address on any record that has at least one address.

     

    Alternatively, it would be nice to be able to end date and remove the primary flag, without setting another address to be primary.

  • Guest commented
    23 Jan 19:36

    Yup, we agree completely!   We do this behind the scenes with employee addresses sometimes but it does prevent anyone from then editing those addresses without making one of their addresses primary.  Annoying.  It's not a valid address, so it shouldn't be marked as primary.

  • Stephanie Krebs commented
    24 Jan 15:18

    I agree! End dating contact information in CRM would be great, or remove the requirement that one needs to be primary.  Our end users are often confused by the invalid flag/primary/No end date on emails, phones and addresses!