Ability to End date on single email address/phone

It's great that an end date was added to email addresses and phones! However, if it is the constituent only email address or phone the end date is grayed out. We may know that the email address or phone is no longer valid and not have a new email address or phone for that constituent. We need to be able to end date an email address or phone number if it's the consituent only email address or phone number.
  • Guest
  • Jun 29 2015
  • Reviewed: Voting Open
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  • Asif Siddiqui commented
    October 14, 2015 21:52

    Same issue at Plan International Canada where if there is only one email or phone number the requirement is to end date it and not deleted the information for historical purposes

  • Guest commented
    February 25, 2016 05:16

    This is a no brainer for us at the Salvos. It is frustrating that we need another email/phone/address to end date the obsolete one. We don't always get a replacement email/phone/address

  • Tony Graddon commented
    September 28, 2016 05:42

    The ability to End-date a Primary email address should only be available when Do not email is already selected.  These two fields will need to be interlinked to prevent self-contradictory data.

  • Erika Layfield commented
    January 22, 2019 18:40

    Yes.  We have a work around of creating a new type called former, but this doesn't seem right!

  • Becky Batman commented
    January 22, 2019 20:12

    I recommend this for an address as well.

    This leaves updaters to have to go in after a new piece of contact data is received and add an End date to the old address.  Procedure.

    1. Process email a@aol.com as a former email, no new email is known.  a@aol.com still has a TYPE of CURRENT but it states Do not email.  This is confusing to the casual data user.

    2. Two months later add b@aol.com as the new address and then go into a@aol.com and add an END date so the TYPE is marked as Former.

  • Joel Bingham commented
    January 22, 2019 20:27

    No brainer! Would be very helpful here at UC San Diego.

  • Non-profit Guest commented
    March 01, 2019 13:38

    Unfortunately the out of box table constraint doesn't allow primary contact records to be end dated. However I think Zuri Group has a solution that might be able to help with this.

  • Stephanie Krebs commented
    October 17, 2019 13:52

    Yes!  So many of our users are confused when there is not an end date on contact information, even with the caution icon.