Ability for BBIS to de-duplicate email addresses that appear on the same list

There are times where a imported email list may have constituents that share the same email.  With the understanding that BBIS just looks at the record and sends messages based on that, it would be nice if there was a feature that only sent the message once if the email appears multiple times on the list (this is assuming no merge fields are used)

  • Guest
  • Jan 6 2016
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  • Mitchell Gibbs commented
    23 Jan, 2019 06:24pm

    It would be helpful if this could be based on Site within BBIS rather than being system-wide.

  • Guest commented
    20 May, 2016 02:37pm

    Hi Samantha,

    Will this feature work for Constituent Lists as well? We have many constituents that share the same email address. When we use a Constituent List for a message that does not contain merge fields, it would be nice to only send one message to that email address.

    Mary Short

  • Admin
    Samantha McGuin commented
    5 Feb, 2016 07:24pm

    Due to customer feedback this feature is now being developed for a future 4.0 service pack.

  • Admin
    Samantha McGuin commented
    22 Jan, 2016 02:49pm

    This is planned for our 5.0 release.