Ability for BBIS to de-duplicate email addresses that appear on the same list

There are times where a imported email list may have constituents that share the same email.  With the understanding that BBIS just looks at the record and sends messages based on that, it would be nice if there was a feature that only sent the message once if the email appears multiple times on the list (this is assuming no merge fields are used)

  • Guest
  • Jan 6 2016
  • Shipped
  • Attach files
  • Admin
    Samantha McGuin commented
    January 22, 2016 14:49

    This is planned for our 5.0 release.

  • Admin
    Samantha McGuin commented
    February 05, 2016 19:24

    Due to customer feedback this feature is now being developed for a future 4.0 service pack.

  • Guest commented
    May 20, 2016 14:37

    Hi Samantha,

    Will this feature work for Constituent Lists as well? We have many constituents that share the same email address. When we use a Constituent List for a message that does not contain merge fields, it would be nice to only send one message to that email address.

    Mary Short

  • Mitchell Gibbs commented
    January 23, 2019 18:24

    It would be helpful if this could be based on Site within BBIS rather than being system-wide.